YapHub

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Categories & Subscriptions ​

A Knowledge Hub is only useful if it's organized. YapHub uses Thematische Lijsten (Thematic Categories) to group information. More importantly, categories let people define who information is intended for.

Managing Categories within Slack ​

Anyone with the right permissions can create and edit these lists interactively from the Slack App Home.

If you navigate to the Thematische Lijsten (Categories) view on your App Home tab, you'll see your topics. Clicking the three dots (Overflow Menu) next to a category allows you to interact with it using five specific options:

  • Nieuwe Lijst (New List): Create a newly themed list for your team.
  • Abonneren / Uitschrijven (Subscribe/Unsubscribe): Opt-in or out of notifications for this list. A :bell: icon indicates you are subscribed.
  • Bekijken (View): Instantly navigate to the "Kennis Items" view, pre-filtered for all knowledge uniquely filed under this specific category.
  • Bewerken (Edit): Modify its Name, Description, or Default Target Groups.
  • Verwijderen (Delete): Delete the List permanently.

Setting Default Audiences ​

A highly useful feature when editing a category is specifying Default Target Groups. For example, if you edit the "Technical Docs" list to target "Developers", any new knowledge piece added strictly to that list will automatically tag Developers, saving time and ensuring information always reaches the right people.

(Creating a new category from the App Home)

(Modifying an existing category's properties)

(Deleting a category from the App Home via the overflow menu)

The Subscription Flow ​

To stop your team from getting spammed with notifications they don't care about, YapHub uses a smart, Opt-In subscription model. Notifications and Summaries are only delivered to the people subscribed to a specific category.

How to Subscribe in Slack ​

Users build their own personalized knowledge feeds completely from within Slack. It's incredibly simple:

  1. Look at the Thematische Lijsten (Categories) view on your App Home.
  2. Click the three dots (Overflow menu) next to a topic you care about.
  3. Click Abonneren (Subscribe).
  4. The list will instantly have a little :bell: icon next to its name to show you're observing it!
  5. To stop getting updates, simply use the same menu and click Uitschrijven (Unsubscribe).

(Demonstrating subscribing and unsubscribing from a category in the Slack Dashboard)

YapHub uses this subscription list to know exactly who receives what in the daily digests.